Galt House is Louisville (Kentucky’s) largest hotel, and on July 26, 2017, a press statement was released stating that they had been victims of a credit card breach.
What was the method used?
On June 26, a Galt House investigation determined that malware had been installed on its payment card processing system that copied some guests’ payment card data, including the cardholders’ names, payment card account numbers, card expiration dates and verification codes.
What was the remedy?
The hotel said that after it was alerted to the incident, it initiated an investigation of the payment card system that supports card acceptance. It also hired a computer forensics firm to assist and after it was alerted to the incident, it initiated an investigation of the payment card system that supports card acceptance. It also hired a computer forensics firm to assist and coordinated with law enforcement.
Galt House said it has resolved the issue and continues to work with the computer forensics firm to further strengthen the security of its systems to help prevent this from happening again. And the hotel is working with payment card networks so that the banks that issue payment cards can be made aware and initiate heightened monitoring.
References:
The Galt House Hotel Notifies Guests of Payment Card Cybersecurity Incident. ( 26). Retrieved from https://www.bizjournals.com/louisville/prnewswire/press_releases/Kentucky/2017/07/26/CG51247